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Chatwoot vs osTicket

The best value in each numeric row is marked. Sponsorship has no effect on any of them.

Comparison of Chatwoot vs osTicket
Criteria Chatwoot
68 88.0 =
osTicket
151 70.2 =
Score 88.0 (best) 70.2
Release freshness 100.0 (best) 80.6
Adoption signals 76.1 (best) 59.9
Release freshness
Updated 2 days ago
No release for 95 days
Latest version v4.18.0 · 2026-09-18v1.17.8 · 2026-06-17
Pricing FreeFree
License Open sourceOpen source
Platforms
Linux ✓ ✓
Web ✓ ✓
Features
Integrations
Rank receipt: Chatwoot
#68 overall · #1 in category
88.0/100
  1. Release freshness +50.0 100.0 × 50%
  2. Adoption signals +38.0 76.1 × 50%
Data from GitHub Last sync Computed on Sponsorship weight 0%, never counted Read the full formula
Rank receipt: osTicket
#151 overall · #3 in category
70.2/100
  1. Release freshness +40.3 80.6 × 50%
  2. Adoption signals +29.9 59.9 × 50%
Data from GitHub Last sync Computed on Sponsorship weight 0%, never counted Read the full formula

Component values are before weighting. Read the full formula