osTicket vs Chatwoot
The best value in each numeric row is marked. Sponsorship has no effect on any of them.
| Criteria |
osTicket
151
70.2
=
|
Chatwoot
68
88.0
=
|
|---|---|---|
| Score | 70.2 | 88.0 (best) |
| Release freshness | 80.6 | 100.0 (best) |
| Adoption signals | 59.9 | 76.1 (best) |
| Release freshness |
No release for 95 days |
Updated 2 days ago |
| Latest version | v1.17.8 · 2026-06-17 | v4.18.0 · 2026-09-18 |
| Pricing | Free | Free |
| License | Open source | Open source |
| Platforms | ||
| Linux | ✓ | ✓ |
| Web | ✓ | ✓ |
| Features | ||
| Integrations | ||
Rank receipt: osTicket
#151 overall · #3 in category
70.2/100
- Release freshness +40.3 80.6 × 50%
- Adoption signals +29.9 59.9 × 50%
Rank receipt: Chatwoot
#68 overall · #1 in category
88.0/100
- Release freshness +50.0 100.0 × 50%
- Adoption signals +38.0 76.1 × 50%
Component values are before weighting. Read the full formula