Chatwoot vs Zammad
The best value in each numeric row is marked. Sponsorship has no effect on any of them.
| Criteria |
Chatwoot
68
88.0
=
|
Zammad
128
81.5
=
|
|---|---|---|
| Score | 88.0 (best) | 81.5 |
| Release freshness | 100.0 | 100.0 |
| Adoption signals | 76.1 (best) | 62.9 |
| Release freshness |
Updated 1 day ago |
Updated 25 days ago |
| Latest version | v4.18.0 · 2026-09-18 | 7.1.3 · 2026-08-25 |
| Pricing | Free | Free |
| License | Open source | Open source |
| Platforms | ||
| Linux | ✓ | ✓ |
| Web | ✓ | ✓ |
| Features | ||
| Integrations | ||
Rank receipt: Chatwoot
#68 overall · #1 in category
88.0/100
- Release freshness +50.0 100.0 × 50%
- Adoption signals +38.0 76.1 × 50%
Rank receipt: Zammad
#128 overall · #2 in category
81.5/100
- Release freshness +50.0 100.0 × 50%
- Adoption signals +31.4 62.9 × 50%
Component values are before weighting. Read the full formula